Which of the following behavior is considered impolite when you introduce someone?
A. Introduce the younger to the older.
B. Introduce a colleague to a client.
C. Use a formal title.
D. Introduce the senior executive to the junior executive.
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Which of the following greetings is not a formal greeting?
A. What’s up?
B. Pleased to meet you.
C. How have you been?
D. How do you do?
Which of the following greetings is not used for someone you have met before?
A. How’s everything?
B. How’s your day?
C. It’s nice to meet you.
D. What’s going on?
The main purposes of a small talk are the following except _____.
A. to find a connection with the person you are talking to
B. to inquire about someone’s political views
C. to fill in the silence of the conversation
D. to avoid awkward pausesof the conversation
Which of the following topicsis not used for small talk?
A. Marital problems.
B. Weather.
C. Travel.
D. Shows and movies.
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