题目内容

听力原文：M1: Good morning. I'd like to send this parcel to Boston by airmail. Inside are two silk scarves and a jade necklace.
M2 : OK, you can wrap it up now. Would you fill in this label and stick it on your parcel？ Actually, you can send such a small parcel by postal service. It's faster and cheaper than airmail.
M1 : How much is it for each of them then？
M2: It would be 6. 8 dollars by postal service and 12. 8 dollars by airmail.
What is inside the parcel？

A. Two jade necklaces and a silk scarf
B. Two silk scarves and a jade necklace
C. Two silk scarves and two jade necklaces
D. Two boxes of chocolate and a watch

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听力原文：W: This is New Horizon customer service. Can I help you？
M: This is Franklin speaking. I bought a watch from your shop a few days ago. But I found it didn't work this morning. I'm really confused. I don't know what I should do.
W: Don't worry, sir. You can bring the watch to our store again and we will check it up and find the problem. Remember to bring back the receipt and the warranty certificate.
M: Ok, thanks a lot.
What is the man's problem？

A. He can't find his watch.
B. He's forgotten where to put his watch.
C. He can't agree with the woman.
D. His newly-bought watch stops working.

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What does the man suggest？

A. Sending the parcel by postal service
B. Sending the parcel by airmail
C. Sending the parcel by express
D. Sending the parcel by sea freight

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According to the talk, what causes the mis-deliveries in the company？

A. The lack of specific recipient's name on incoming mails
B. The lack of the company's name on incoming mails
C. The senders' mistaking in the company's address
D. The employees giving wrong address to the senders

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What is the talk mainly about？

A. Wilson Insurance Group should be added to letters sent to the company.
B. Wilson Insurance Group should be added to letters sent from the company.
C. The manager summarizes problems caused by constant mis-deliveries.
D. The company criticizes the irresponsibility of the post office.

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A. Two jade necklaces and a silk scarf B. Two silk scarves and a jade necklace C. Two silk scarves and two jade necklaces D. Two boxes of chocolate and a watch

What does the man suggest？

According to the talk, what causes the mis-deliveries in the company？

What is the talk mainly about？

A. Two jade necklaces and a silk scarf
B. Two silk scarves and a jade necklace
C. Two silk scarves and two jade necklaces
D. Two boxes of chocolate and a watch