题目内容

What did the owner’s note in the questionnaire begin with?

A few standard measurement items.
B. It began with the words “I really want to know”.
C. A brief customer satisfaction survey.
D. A room for comments.

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In order to successfully measure customer satisfaction, what should an organization pay much attention to?

A. give as much attention to the questionnaire design.
B. pay much attention to the distribution and collection process.
C. think of implement a customer satisfaction measurement program.
D. ask someone to hand out postage-paid questionnaires to people as they left the restaurant.

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1.It is admirable for an organization to want to measure customer______A. satisfy B. satisfied C. satisfaction D. satisfactory

A. satisfy
B. satisfied
C. satisfaction
D. satisfactory

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The following words are used to describe price except ______.

A. favorable
B. reasonable
C. attractive
D. convenient

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Proper ______ design is just the first step in survey.A.questionnaireB. question C. commitment D. warranty

A. questionnaire
B. question
C. commitment
D. warranty

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What did the owner’s note in the questionnaire begin with?

A few standard measurement items. B. It began with the words “I really want to know”. C. A brief customer satisfaction survey. D. A room for comments.

In order to successfully measure customer satisfaction, what should an organization pay much attention to?

1.It is admirable for an organization to want to measure customer______A. satisfy B. satisfied C. satisfaction D. satisfactory

The following words are used to describe price except ______.

Proper ______ design is just the first step in survey.A.questionnaireB. question C. commitment D. warranty

A few standard measurement items.
B. It began with the words “I really want to know”.
C. A brief customer satisfaction survey.
D. A room for comments.