题目内容

Why was the letter written?

A. To apologize for the delayed order delivery
B. To cancel an existing bill
C. To approve a proposed purchase
D. To provide confirmation of a payment

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A.AtB.OnC.InD.For

At
B. On
C. In
D. For

The government agency ______ an inquiry following several complaints about the attitude of

A. launched
B. rose
C. dispatched
D. presented

How did researchers gather their information?

A. By interviewing employees in Japan and Korea in person
By surveying a sample of East Asian employees
C. By observing office culture in two Asian countries
D. By conducting experiments in Japanese and Korean firms

Why won't Mr. Hawkins's request be processed?

A. The product has been damaged.
B. His reason for returning the item is invalid.
C. The returns period has expired.
D. He has already opened the purchase.

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