Which of the following services does not belong to personal services in hotel?
A. Express laundry service
Butler service
C. Guestroom making-up service
D. Baby-sitting service
查看答案
When to do the turn-down service.
A. In the morning.
B. In the noon.
C. In the evening.
D. Late in the afternoon or in the evening.
Why is it important for a hotel to provide good laundry service?
A. Because it is free of charge to the guests.
Because it will leave good impression on the guests and make them feel at home.
C. Because it is not a big deal for a hotel.
D. Because it is a routine for a hotel.
What to say when the room attendant knocks at the guestroom door to provide housekeeping service.
A. Excuse me. May I come in?
B. Hello, is anybody in?
C. Morning, housekeeping. May I come in?
D. Please open the door. I want to make up your room.
Which service the hotel cannot provide for the guests?
A. Cash deposit-and-withdraw service.
B. Wake-up call service
C. Laundry service
D. Extra bed service
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