因人而异
A. vary from person to person
B. spread from person to person
C. be different from that one
D. the same person
Fillintheblanksinthefollowingletterswiththegivenwords.Changetheformifnecessary.guaranteeexperiencerepaircheckendDearMr.White:Thankyouforyourmessage.Iamsorrytohearabouttheproblemsyouhave(1)_________withtheST101faxmachineyoubroughtfromus.Ihave(2)_________yourpolicydocumentandunfortunatelyourone-year(3)_________forthismachine(4)_________onAugust1.Butwewillbepleasedtofixthemachineforyouifyoupayforthe(5)_________.Pleasegivemeacallsoonat2345####todiscussthis.Sincerelyyours,GraceLi
Fillintheblanksinthefollowingletterswiththegivenwords.Changetheformifnecessary.recoverinvoiceappreciateregardingaccountinconvenienceDearSirs:ThankyouforyourletterdatedJanuary18(1)_________themistakenbill.OnJanuary4,avirushitourcomputersystem.Whenwe(2)_________oursystem,wediscoveredthe(3)_________wereoutoforder.Werealizedthatallthe(4)_________wesentoutwereinaccurate,includingtheoneyoureceivedonJanuary8.Wehavecorrectedalltheaccountsandsentnewinvoices.Weareextremelysorryforthe(5)_________broughttoyou.Therefore,weenclosea15%discountcouponforyournextorder.We(6)_________yourcooperationthistimeandlookforwardtoservingyouagain.Sincerelyyours,DorisBrown
Discusswithyourclassmateswhetherthereareanyproblemsinthefollowingletterandhowyoucanimprovethem.Thencontrastyourimprovedletterwiththeoriginalone.DearSir/Madam:IamwritingtocomplainabouthowIwastreatedwhenIvisitedyourstoreafewdaysago.WhenIaskedthesalesclerkforhelp,sheignoredmeandcontinuedgossipingwithacolleague.WhenIinterruptedthemtheybothseemedunhappyandstaredatme.WhenIpersisted,onesalesclerkofferedsomeassistanceveryrudely.AndwhenIaskedspecificquestions,shesaid,“You’llhavetobequick.I’mdueformybreaksoon...”Ihavebeenacustomerofthisstorefor10years,butitisobviousthatyourcustomerservicepolicyleavesalottobedesired.Otherwise,thesalesclerkwouldnothavedaredtobesorude.UndersuchcircumstancesIshallbetakingmybusinesselsewhereinthefuture.Yoursfaithfully,Linda