Listen to five salespeople and their customers. In each case the salesperson is either following a step from the article on ‘How to sell…’ or failing to follow it. Write the number of the step (写出数字号即可)next to the salesperson and write what you think they are selling.（产品名称）Step 1 Build trustStep 2 Don’t misunderstand the customerStep 3 Ask clever questionsStep 4 Know your stuffStep 5 Don’t overload people with detailsStep 6 Salespeople are not necessarily bornStep 7 Be prepared to failStep Product or service?Salesperson 1 ________ _________________________Salesperson 2 ________ _________________________Salesperson 3 ________ _________________________Salesperson 4 ________ _________________________Salesperson 5 ________ _________________________[音频]