【B8】
A. customs
B. assistants
C. shoppers
D. managers
Suppose a consumer finds fault in his tape recorder, what would he say to the store manager？
A. This tape recorder doesn't work.
B. The tape recorder is not so good as before.
C. The sound coming out of the right speaker is unclear.
D. This is the warranty, you must change a new one for me.
When a consumer finds that his purchase has a fault in it, the first thing he should do is
A. threaten to take the matter to court
B. show some written proof of the purchase to the store
C. complain personally to the manager
D. write a firm letter of complaint to the store of purchase
【B7】
A. replying
B. according
C. belonging
D. sticking
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