The phrase "make a difference" in the last paragraph means ________.
A. differentiate
B. influence
C. change
D. resolve
The United States is a democracy in that______.
A. the government is elected by the citizens
B. the rules and laws are made by the people
C. what the president does is under permission of all the citizens
D. everyone has a right to make changes in its future
When you meet some difficulties, you'd better ________.
A. change them
B. accept them
C. give them up
D. identify them
听力原文：W: I'm going to complain about the slow service here.
M: Does it help？
Q: What does the man want to know？
(5)
A. If he can help the woman.
B. If the woman will be late.
C. If a complaint will really do any help.
D. If the servants need any help.
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