Directions: In this section, you'll hear some long conversations. At the end of each conversation, some questions will be asked. Both the conversation and the questions will be spoken only once. After each question, choose the best answer from the four choices marked A, B, C, and D.Questions 10 to 12 are based on the conversation you have just heard.10.

A. Judging people’s behaviour.
B. All the causes of anger.
C. People’s attitudes can’t be changed.
D. The effects of negative behaviour.