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听力原文：M: I heard your boss was really upset when he read your letter of resignation.
W: Understandably. I told him what I really thought about his inept administration and his stupid decisions.
Q: What did the woman mean？
(14)
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听力原文：W: I just bought this fake-fur coat at a sale. I paid only $ 240 for it. How do you like it？
M: It's very nice, but my wife bought the same thing for half the price
Q: How much did the man's wife pay for her coat？
(19)
听力原文：M: Hi Susan, how are you doing？
W: I'm fine, how are you？
M: I'm okay, but things haven't been going very well with my composition class and I can't figure out why.
W: Really？ What seems to be the problem？
M: Well I'm not exactly sure, but it just seems that my students aren't enjoying my classes.
W: Hmm, are you holding office hours to see what their specific problems are？
M: Yes, but no one comes to ask me questions.
W: Well you might try reminding them again to come and see you. Tell them that if they're getting low grades for their papers, they can find out how to improve if they come to talk to you.
M: That's a good idea. I should do that.
W: I've had similar problems with some of my classes. They just don't seem to be interested because the texts we're reading don't speak to them, or they're just bored.
M: So what did you do to handle the problem？
W: Well there are a couple of things that I found really useful. One is giving them midterm student evaluations. This way they have a place to express their concerns anonymously.
M: That's a great idea. But what if you get nasty comments back from them？
W: It's difficult to deal with harsh criticism, especially if you are new to teaching and feel self-conscious about how you are doing. But in the long run it's good to find out what they really think of you.
M: Ok, but what if they aren't really telling the truth？ Or, what if they say a bunch of mean things just because they're angry for getting low grades？
W: That's a good point. But the evaluations usually seem to be helpful. And those angry, negative comments are perfectly understandable, after all.
M: Right, but those mean comments might have negative effect on you if the head of your department sees them and thinks you're doing a bad job teaching.
W: Yes, although we are lucky because oar department has a very good support system for teachers. We get reviewed by our supervisors to make sure we're doing well.
(20)
For centuries men dreamed of achieving vertical flight. In 400 A. D. Chinese children played with a fan-like toy that spun upwards and fell back to the earth as rotation ceased. Leonardo da Vinci conceived the first mechanical apparatus, called a "Helix", which could carry a man straight up, but this was only a design and was never tested.
The ancient dream was finally realized in 1940 when a Russian engineer piloted a strange looking craft of steel tubing with a rotating fan on top. It rose awkwardly and vertically into the air from a standing start, hovered a few feet above the ground, went sideways and backwards, and then settled back to the earth. That vehicle was called a helicopter.
Imaginations were fired. Men dreamed of going to work in their own personal helicopters. People anticipated that vertical flight transports would carry millions of passengers as do the airliners of today. Such fantastic expectations were not fulfilled. The helicopter has now become an extremely useful machine. It excels in military missions, carrying troops, guns and strategic instruments where other aircraft cannot go. Corporations use them as airborne offices, many metropolitan areas use them in police work, construction and logging companies employ them in various advantageous ways, engineers use them for site selection and surveying; and oil companies use them as the best way to make offshore and remote work stations accessible to crews and supplies. Any urgent mission to a hard-to-get-to place is a likely task for a helicopter. Among their other multitude of uses: deliver people across town, fly to and from airports, assist in rescue work, and aid in the search for missing or wanted persons.
According to the passage, people expect that______.
M: No, I'm sorry, Marcia, but I've planned to be at school all day tomorrow. How would
Wednesday suit you？
Q: What is Marcia's job？
(17)
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