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中国城镇社会保险制度的历史我们可以分为两个阶段：企业保险或国家保险阶段和社会保险阶段。()

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Part A
You should write your responses to both Part A and Part B of this section on ANSWER SHEET 2.
Part A
Suppose that you have been a regular of a hotel for many years. But during the last 2 days, the air-conditioner didn't work and nobody came to clean your room. Write a letter of complaint to the hotel manager. Your letter should include:
1. a description of the situation
2. complaint about the situation
3. your request
You should write approximately 100 words. Do not sign your own name at the end of your letter; use "Wang Lin" instead. You don't need to write the address.

对顾客的跟踪服务，传统销售商店比网上商店更有优势。 ()

销售链管理指的是协调所有参与公司之间的物流、信息流和资金流的活动进行有效管理达到事先确定的客户服务水平。 ()

WWW上的市场调查有__、_和_在线专题小组以及产品和____几种方式。