The room maid can do turn-down service for DND rooms（）
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When you have finished your meal, just call the conference service center to have your tray picked up（）
A. True
B. False
What aspects will the guest complain about（）
A. chipper cup
B. overcooked peanuts
C. tattered curtain
D. rickety chair
Most common turn-down service activities are（）
A. closing draperies
B. wash
C. turning on lights
D. playing soft music
Characteristics of Johson’s theory on Shakespeare is_____（）
A. not persistent
B. straightforward
C. obscare
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