If there is something wrong with the phone or telephone line when you make a call, you can use the following expressions except _____（）
A. The phone is in order
B. She has changed her telephone number
C. I’ve tried to get through several times but it’s always engaged
D. Sorry, we were cut off
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We should not say “__” when we answer the phone（）
A. Who is speaking, please
B. Where are you calling from
C. Who are you
D. Who’s that
If the one you want is not available on the phone, you can take a message by leaving some basic information except__（）
A. the name
B. the company you are from
C. the purpose of the call
D. the company you call
Which of the following is the best opening for a cover letter（）
A. Dear Sir
B. Dear Madam
C. Dear Friend
Dear Mr. Penistone
According to the professor, an international department in an university usually does the following except__（）
A. international students’ admissions
B. designing courses for international students
C. teaching international students for a degree
D. organizing social activities for international students
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