题目内容

There is a close connection between customer satisfaction and customer loyalty.

A. 对
B. 错

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Philip Kotler is a specialist on international finance.

A. 对
B. 错

In the Lexus case, the customer’s favorite radio stations were set in the new car because the salesperson noted down his preference in the enquiry stage.

A. 对
B. 错

It is worthwhile for companies to make the extra effort to satisfy and delight their customers.

A. 对
B. 错

稳定传热是指______。

A. 传热系统中各点的温度不随位置和时间而变。
B. 传热系统中各点的温度仅随位置变,而不随时间变。
C. 传热系统中各点的温度不随位置变而随时间变。
D. 传热系统中各点的温度随位置和时间而变。

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