Aon a day-to-daybasisBtotal room revenueChotel service informationDgroup rateEself-check -in processFwalk-in guestGguest servicedirectoryHaverageroom ratesIearly check -in guestJIntelligent hotelsKhighseasonLno vacanciesMnight managerNpackage priceO resort hotels & spasPregistration cardQstar ratingsExamples: (B)客房总收入(F)未预约的客人1. ()温泉度假酒店2.( )按日计3. ()团队价4.( )打包价5. ()星级评等6.( )智能酒店7. ()客满8.( )登记卡9. ()客人服务指南10.( )旺季