A reservationist is a hotel employee______________.
A. who is in charge of reservations
B. who would like to reserve a room in the hotel.
C. who is making a call at the reservation desk
D. who checks in the guests
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An operator is normally a woman_______________.
A. working at the reception desk
B. working at the Switchboard
C. working in the office of the manager
D. working at the Business Center
_____________desk is responsible for receiving and processing reservation.
A. Front Office
B. Reservation
C. Reception
D. Cashier's
A good teacher always tries to _______ students to ask question.
A. encourage
B. obey
C. recall
D. spread
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