No one wants a pilot to make a mistake. This is why flight crewsare trained in __________ and ______________. Now a study finds hospitals that trained their operating room teams had a lower rate of surgical _______ than other hospitals.
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Researcher Julia Neily, a Veterans Administration nurse, says the training seeks to empower each team member, including _________.
“One of the key elements here was flattening the hierarchy in the operating room so that everybody, the scrub tech, the ______, the _______, the anesthesiologist, whomever it is in the operating room could bring up any concerns they had about the patient.”
And the more training, the better chances that a patient would _______.
At first, some team members questioned the ______ of the communication training. But another new study shows how a lack of communication can lead to _______ like operating on the wrong site or the wrong patient.