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有形商品的质量要求有哪些？

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举例说明服务质量应该用哪些质量特性来表示。

In the US, when a problem arises, a face-to-face meeting is suggested to solve the problem.

A. 对
B. 错

People in many Eastern countries have the same opnions on conflicts as people from America.

A. 对
B. 错

To deal with conflicts, written exchange is a favored way.

A. 对
B. 错