________you ready to study the lesson?
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She ________ Agatha.
A. isn't
B. aren't
Elena and Jorge_____ from Russia.
A. isn't
B. aren't
Who________ Victor?
A. 's
B. 'm
Choose the best expression for each situation.()1. Answering a telephone call()2. Directing a visitor to his / her destination()3. Scheduling an appointment()4. Greeting a visitor for thefirst time()5. Meeting a visitor again