Build a sense of ___1___ that makes customers feel welcome and ___2___ them to return and tell others about their ___3_____ experience. Remember, you are not competing for money. You are competing for their time!Have a clear provacy / security policy available. The most critical consideration for customers, either businesses or consumers, is that their ____4____ are at least as safe in this environment as they are in more traditional ____5____ . So you must provide the technology that has 24-hour, 365-day reliability with appropriate security protections for both business and customer information.Both the e-customer and the ____6____ e-customer want to kinow that their private (personal) information will be kept taht way. It isn't enough to protect their ____7____ information. YOu have to protect all information they've given you and the information you've collected about them and about their individual behavior. You habe to guard thir information as carefully and ____8____ as you protect your own private and confidntial data.