In business-to-business trading, there usually are two methods of providing high level of customer care.
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Key Performance Indicators can reflect how well you are responding to your customers' expectations.
A. 对
B. 错
Keeping existing customers costs more than attracting new business.
A. 对
B. 错
Your customers’ view of the overall service you provide will influence their loyalty much more than short-term rewards.
A. 对
B. 错
横、直拉杆常见的损伤形式有( )。
A. 龟裂
B. 划伤、破损
C. 磨损
D. 弯曲