题目内容
Task 5Directions:Read the following letter.After reading it, you are required to complete the answers that follow the questions (No. 58 to No. 62). You should write your answers(in no more than 3 words)on the Answer Sheet correspondingly.Dear Sir,Irecently purchased a computer from your store. When Igot it home, the computer was unable to connect to any network. So Iinstalled the latest operating system on it and that still did not fix theproblem.Iattempted to return it to your store. However, your staff refused to accept the return because it had the operating system installed on it. But no return policy can be found on the receipt, nor has anyone informed me that Icannot return the computer if Ihave installed an operating system.Additionally, your staff at this store was very rude when refusing the return and refused to let me speak to the store manager.Irequest you accept the return or refund the money back to me. Acopy of the receipt is attached (including your stated terms and conditions for a return).Sincerely,Tony Brown58. What problem did the writer find with the computer when he got it back home?It was unable to connect to_______________________.59. What did the writer do to fix the computer’s problem?He installed the latest__________________________.60.Why does the writer think he has the right to return the computer?Because no such return policy can be found__________________.61.What did the writer complain about the staff?They were______________________________.62. What is attached to the letter?A _________________________of the receipt.
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