题目内容

22.AstudentbuyingabookatAmazon.comillustrateswhichofthefollowingcorebusinessprocesses?

A. time-to-purchase
B. order-to-cash
C. plan-to-produce
D. account-to-report
E. hire-to-retire

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23.Taggingisadding______________tocontentsuchasmaps,pictures,orwebpages.

A. metadata
B. comments
C. blogs
D. knowledge

24.RonalddownloadsamoviefromtheInternetontohiscompany'scomputer.Duringthisprocess,hissystemgetsinfectedwithavirus.Thevirusspreadsrapidlyinthecompany'snetworkcausingtheservertocrash.Thistypeofvirusismostlikelytobe________.

A. adware
B. phishingmail
C. spam
D. aworm
E. aTrojanhorse

25.Tryingto“outsmart”asearchenginetoimproveapage’srankingisknownas______________.

A. rankenhancement
B. SEO
C. searchenginehacking
D. Googlefooling

26.Offeringthecustomerdifferent(independent)touchpoints,suchasaretailstoreandacatalogueisreferredtoas______________.

A. mixed-channelretailing
B. cross-channelretailing
C. omni-channelretailing
D. multichannelretailing

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