题目内容

________ is the final step in the management process, which provides a critical link back to ________.

A. Organizing; planning
B. Planning; controlling
Controlling; planning
D. Leading; organizing

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Which of the following sources of information for measuring performance has the disadvantage of being subject to personal biases, and is time consuming and obtrusive?

A. oral reports
B. personal observations
C. statistical reports
D. written reports

The comparing step in the control process determines ________.

A. a company's relative position in the industry in terms of the standards used
B. a company's relative position in the industry in terms of performance variances
C. the ideal standard to be used in measuring organizational performance
D. the variation between actual performance and the standard

If a manager investigates how and why performance has deviated beyond the acceptable range of variation, and then corrects the source of the deviation, she is using ________.

A. bureaucratic control
B. immediate corrective action
C. basic corrective action
D. concurrent control

Which of the following is considered the easiest way to increase organizational productivity?

A. increasing the price of outputs
B. increasing the amount of inputs
C. hiring more employees
D. decreasing the value of the products

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