If there is no flight or ticket available in your request, you can ask for other choices by saying “_”（）
A. Do you have more tickets
B. （Are there） any alternatives
Can you arrange a new flight
D. I’m sorry to hear that
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First impressions can help to do the following things except_____（）
A. build a friendly relationship
B. set a positive tone for the entire business experience
C. guarantee the success of the business
D. establish a good image of your company
The first step in planning a business trip is to______（）
A. get ready for your luggage
B. make a detailed appointment schedule
C. make sure that the trip is necessary
D. make most of your itinerary
The following statements are usually related to language competence except_（）
A. speaks and writes clearly and effectively
B. listens to others, correctly interprets messages from others and responds appropriately
C. asks questions to clarify, and exhibits interest in having two-way communication
D. makes better decisions and judgments in complex situations
Which of the following statement is not correct for a CEO of a publicly held company（）
A. is in charge of the entire management organization within a company
B. is the highest-ranking executive in a company
C. is responsible for the board of directors
D. is the authority of the company
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