SampleFebruary 8, 2015Dear Mr. Palmer,Exactly one week ago, I purchased a Greco MP3 player, model A2348, from your store while I was on vacation in Astoria.Unfortunately, it does not work as intended. It starts up all right, but turns itself off after a few minutes. I am disappointed because I paid $55 for a product that clearly is defective (有缺陷的).I ask for a replacement. I am enclosing the player, along with the sales receipt. As I will pay to ship it to you, it would be fair for you to pay return postage (回程邮资).I am reluctant to make any formal complaint yet, as I think you will protect your store’s reputation by returning the product in time, say one week.Sincerely yours,Ryan WoodsEnclosures: Greco MP3 playerCopy of sales receiptTask:Give brief answers (in no more than 3 words) to the 5 questions that follow.1. What did Ryan Woods purchase while he was on vacation in Astoria?He purchased a __________________________________.2. What’s wrong with the MP3 player ?It starts up all right, but _______________________after a few minutes.3. Why is Ryan Woods disappointed?Because he paid ________ for a product that clearly is defective.4. What does Ryan Woods ask for?He asks for _____________________.5. What is Ryan Woods enclosing ?Ryan Woods is enclosing the player, along with ____________________.