题目内容
Patti正在排除网络上的一个问题。根据她过去处理类似情况的经验，她假定问题是一个坏的IP配置，并以此开始排除故障。Patti正在使用哪种结构化的故障排除方法？ Patti is troubleshooting an issue on the network. Based on her past experience with similar situations, she assumes the problem is a bad IP configuration and starts troubleshooting with that. Which structured troubleshooting method is Patti using?
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Allan与ISP联系，抱怨连接到互联网的问题。他不确定问题出在哪里。ISP向Allan发送了一个新的预配置的调制解调器，希望能解决这个问题。ISP使用的是哪种结构化的故障排除方法？ Allan contacts the ISP complaining of issues connecting to the internet. He is unsure of the problem. The ISP sends a new preconfigured modem to Allan in hopes that it solves the situation. Which structured troubleshooting method is the ISP using?
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