题目内容

Part A
Directions: Read the following four texts. Answer the questions below each text by choosing A, B, C or D. (40 points)
At an office in Hampton, Virginia, in the east of the United States, a team of ten net savvy workers sources the web for sexual content, from basic sex education to sex acts. This "quality assurance" team is making sure that the blocking component of Symantec's Norton Internet Security 2000 computer program remains effective. This is because there is widespread parental concern about blocking websites with sexual content from children.
Website blocking is nothing new—services like Net Nanny and programs like Cyber Patrol and Guard Dog have been around for a few years now, protecting children and reassuring parents that only wholesome websites are accessed by the youngsters. Net Nanny and Cyber Patrol will prevent access to any questionable sites when the program is in place,
Now Symantec says it has created a new category in consumer software with a package that combines website blocking with a "firewall", protecting your computer from hackers and viruses, as well as preventing careless disclosure of personal data. In short, Norton Internet Security, as the program is called, is designed to serve as the guardian of your digital health, keeping the bad things out and the private things in.
The Symantec program can be configured in many ways, the website blocking, for example, can be set to be either selectively permissive or total in its banning of websites, or switched off entirely. Also, Symantec's list of no-go areas, which on the CD now stand at around 36,000 addressed, is not confined to sex sites. The team in Virginia is also on the lookout for sites advocating drags, or which contain references to violence or gambling, and keeps a watch on chat rooms, e-mail services, entertainment portals—even job search and financial pages. These sites can be blocked by the program.
Computer users can also refresh the address list online with the Live update feature which is used by Norton Anti-Virus (which is bundled with NIS) to load the latest virus definitions. This service is free for the first year but, including virus definition updates; it costs $19.95 a year there-after.
The system is not perfect, however. Limited testing found the blocking of some "questionable" sites was not comprehensive. Trying to get access to a well-known US site such as Playboy results in an immediate blocking message with a standard invitation to report an "incorrectly categorized" site. By contrast, you could find in other countries such as New Zealand a sex site which declared itself to be "dedicated to providing sexual material, imaged, and anything a little bit unusual for sex enthusiasts all over the country.
What do we know from the first paragraph?

A. The net savvy workers are interested in searching the web for sexual content.
B. Parents want the workers to make sure that the blocking component works.
C. Parents across the world don't want the sexual websites to be blocked.
D. Parents across the world worry that their children might get hurt by some websites.

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Each of these real-life cases involved people who were regarded as superior employees, but were ill-equipped to cope with the complexities and dangers of intercultural management.
"Multinational companies have studied everything else, now they’re finally looking at culture", says Clifford Clarke, founder and president of the California-based IRI International Inc. "Never show the shoe to an Arab, never arrive in time for a party in Brazil, and in Japan, don't think 'yes' means 'yes'," advise U.S. consultants Lennie Copland and Lewis Brown Griggs, who have produced a series of films and a book to help managers improve their international business skills. But simply learning the social "dos" and "don'ts" is not the answer, according to the new culture specialists. The penalties for ignoring different thinking patterns, they point out, can be disastrous.
For example, the American manager who promised to be fair thought he was telling his Japanese staff that their hard work would be rewarded, but when some workers received higher salary increases than others, there were complaints. "You told us you'd be fair, and you lied to us," accused one salesman. "It took me a year and a half", sighed the American, "to realize that 'fair', to my staff, meant being treated equally."
The Asian engineer who suffered in America was the victim of another mistaken expectation. "He was accustomed to the warm group environment so typical in Japan," said his U.S. manager. "But in our company, we're all expected to be self-starters, who thrive on working alone. For him, it was emotional starvation. He's made the adjustment now, but he'd be humiliated if I told you his name, that's another cultural difference."
The Japanese manager who failed to respond to his promotion couldn't bring himself to use the more direct language needed to communicate with his Boston-based superiors. "I used to think all this talk about cultural communication was a log of baloney," says Eugene J. Flath, president of Intel Japan Ltd., a subsidiary of the American semiconductor maker. "Now, I can see it's a real problem. Miscommunication has slowed our ability to coordinate action with our home office."
That's why Intel, with the help of consultant Clarke, began an intercultural training program this spring which Flath expects will dramatically reduce decision-making time now lost in making sure the Americans and the Japanese understand each other.
Why did the Japanese staff complain to the American manager?

A. The American manager had lied to them.
B. The salary increases were insufficient.
C. Most staff had not received salary increases.
D. There was a misunderstanding of the word "fair".

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