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Task 2Directions:This task is the same as Task 1. The 5 questions or unfinished statements are numbered 41 to 45.If your purchase is not as described or is of low quality，you can return the item to the seller and get a full refund.Conditions for Submitting Refund Requests：1. All products claimed to be not as described must match the items sold by the seller.2. Refund requests should be submitted during the protection period.3. Buyers should provide enough evidence to prove that the products received are not as good as described.4. If you submit a refund request before the order is completed and then mark that order as complete-you cannot submit another refund request for another 15 days，even it has a Longer Protection guarantee. If, however, the reason for your refund request is “I didn’t receive anything” and the result is “payment released to the seller"，you still can submit refund request within the 15 days if the product is not as described.Return Shipping Fee1. If the seller accepts returns，and the buyer also wants to return their purchase, simply follow the seller’s sets of Returns on who will pay the return shipping fee. If the seller will pay the fee，communicate with the seller in advance about the payment method and the logistics service.2. If a seller sets no return necessary or a buyer wants to keep the product，simply agree on the refund amount directly and ignore the return shipping fee.41. According to the Conditions given in the passage，the buyer’s refund request must be made .A. during one year of purchaseB. before the payment is madeC. before the order is completedD. during the protection period42. To make a refund request，the buyer should .A. prove the product is not as good as describedB. tell the seller about the refund request in advanceC. deliver the purchase package to the storeD. send the product to the seller in good condition43. According to the section of Return Shipping Fee，the buyer and the seller can communicate with each other about .A. the payment methodB. the insurance costC. the discount rateD. the product quality44. If a buyer wants to keep the return product，he/she simply .A. pays part of the shipping feeB. ignores the return shipping feeC. agrees on a reduced return amountD. pays the logistics service45. The passage is mainly about .A. the quality control managementB. the importance of customers servicesC. the return policy of a purchaseD. the different Payment methods
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Task 3Directions:Read the following passage. After reading it, you are required to complete the outline below it (No.46 to No.50). You should write your answers briefly (in no more than three words) on the Answer Sheet correspondingly.Washington’s National Park Fund was founded in 1993 by a group of enthusiastic parks people who wanted to establish support for our beautiful parks in Washington State. As a non-profit organization，the Fund is the official non-profit partner supporting Mount Rainer，North Cascades，and Olympic National Parks；we are ensuring the presentation of national beauty, cultural heritage (遗产)，and continued enjoyment for all. Over the past six years，Washington’s National Park Fund has given back more than$2 million to Mount Rainer，North Cascades，and Olympic National Parks.How You Can Help·Purchase a National Park license plate；$28 of each plate purchased comes back to the parks (more than 137,000 is generated by this program each year!)·Support the parks through your company’s matching gift program. Get a work crew from your company together to volunteer. Provide in-kind goods (实物商品) from your company to the parks through Washington’s National Park Fund.·Volunteer your time at one of Mount Rainer, North Cascades，and Olympic National Parks(information can be found on each park’s website).Washington’s National Park FundFounded：46)______Founders：a group of passionate parks peopleOrganization Type: non-profitPurpose：to support Mount Rainer, North Cascades，and 47)_____You can help by：1)buying a National Park license plate with 48)______ dollars；2)supporting the parks by your company’s matching 49)________ ；3)being a 50)_______ at one of those parks
Task 4Directions:The following is a list of terms used in the hotel industry. After reading it, you are required to find the items equivalent to those given in Chinese in the table below. Then you should mark the corresponding letters with a single letter through the center in order of the numbered blanks, 51 through 55, on the Answer Sheet.A—on a day-to-day basisB—total room revenueC—hotel service informationD—group rateE—self-check-in processF—walk-in guestG—guest service directoryH—average room ratesI—early check-in guestJ—intelligent hotelsK—high seasonL—no vacanciesM—night managerN—package priceO—resort hotels & spasP—registration cardQ—star ratingsExamples:(B)客房总收入 (F)未预约的客人51．()温泉度假酒店 ()按日计52．()团队价()打包价53．()星级评等()智能酒店54．()客满()登记卡55．()客人服务指南()旺季
Task 5Directions:Read the following passage. After reading it, you should give brief answers to the 5 questions (No. 56 to No. 60) that follow. The answers (in no more than 3 words) should be written after the corresponding numbers on the Answer Sheet.Corporate Receptionist WantedAbout the Job:HT Staffing is seeking a Corporate Receptionist in the West Lake Hills area. We are looking for candidates that are friendly，sharp，polished，and comfortable，working in a very professional corporate environment.Qualifications：· College diploma required· At least 2 years of office or receptionist experience in a corporate environment· Strong communication skills· Able to work well in a team environment· Self-starter who is capable of managing multiple projects and meeting deadlines· Strong in Microsoft Office(Word，Excel，PowerPoint)Responsibilities：· Answer and route all incoming calls· Greet all visitors· Provide excellent customer service· Assist with outgoing parcels via FedEx，UPS，and USPS as needed· Compose correspondence, memos, and documents· Coordinate client events· Schedule conference and meeting roomsPrepare reports，as requested，using Excel and spreadsheet(电子表格)programs and all MS Office applications including PowerPoint.Please submit your resume in a Word document in order to be considered.56. What job position is advertised?A__________ .57. What educational background is required of the applicant?____________ is required.58. What work experience is required of the applicant?At least two years’ experience of_________ in a corporate environment.59. What kind of writing will the applicant do if he/she is accepted?Correspondence，____________.60. In what format should the applicant submit his／her resume?Submit it in a__________ .
女，47岁，月经紊乱，表现为周期长，8d/2～3个月，量多伴血块，月经来潮前诊断性刮宫，病理报告为增生期子宫内膜。对此患者的处理方案应是
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