听力原文：M: Can you spare a moment, dear？ I want you to listen to this letter.
W: Go ahead then
M: Sir, my wife and I arrived home last night after a holiday arranged brochure as a comfortable, medium-sized hotel with a magnificent view of the sea, offering courteous, old-fashioned service
W: Yes, that's what the brochure said.
M: In fact the hotel is situated at least half a mile from the sea. Our room overlooked a car park...
W: Through the gates of which motor vehicles were constantly arriving or departing.
M: Yes, that's good. The food was strictly beef burgers and chips or fish and chips. Wine was available, but at exorbitant prices, and for the courteous, old-fashioned service, the majority of the staff were foreign and virtually incapable of speaking or under- standing the English language.
W: Yes, that's quite true.
M: In addition to this, we were most unhappy with the arrangements for our journey home. We were instructed to catch the 11:00 a.m. ferry...
W: Wasn't it 12:00？
M: No, 11:00...but this was apparently delayed and we did not get away fill 6 o'clock in the evening. Now that our holiday is over. it seems fairly pointless writing this letter, but I should like you to know that we were most disappointed with the hotel travel arrangements and shall certainly not be booking any future holidays through Happy Tours. Yours faithfully, Herbert Wilson.
M: Yes dear, that's a very good letter.
(20)

A. Motor vehicles were constantly arriving or departing.
B. Tasty food.
C. A comfortable, medium-sized hotel.
D. Old-fashioned service.