题目内容
Conventions（惯例） in business communication help people recognize, produce, and interpret different kinds of communications.
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A message will be more successful if the writer focuses on his own needs instead of the larger context of shareholders, customers, and regulators.
Oral channels are better for group decision making, and allow misunderstandings to be cleared up more quickly.
In order to solve a problem, it is essential to develop several solutions and measure them against the audience and purposes.
The best way to place information without emphasizing it （不强调）is to put it in the middle of a paragraph.
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