题目内容

I can’t give you your money back, but you can ____(exchange / refund) his shirt for something else.

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Oh no! I lost the ____(policy / receipt). Now I won’t be able to prove I bought this.

Anna is going to ____(service / return) the washing machine she bought. It doesn’t work.

The ____(service / receipt) in this store is terrible. No one is helping me.

I’m sorry I can’t do that. It is the company’s ____(policy / items).