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26. It is the management_________ has to make sure its staff are not overworked.

A) what
B) that
C) which
D) whose

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27. Most people in this region think that they should_______ heavy industry.

A) develop
B) supply
C) take
D) make

28. _________you are a first time buyer or not, we will offer you a good price today.

A) Whatever
B) Whenever
C) Whether
D) However

29. Our purchase decisions are generally made __________the basis of price,delivery dates and after-sales service.

A) with
B) over
C) in
D) on

30. We regard customer complaints as an opportunity to_________ our service.

A) bring
B) receive
C) improve
D) obtain