You will hear another five recordings.
For each recording, decide what the speaker's purpose is.
Write one letter (A--H )next to the number of the recording.
Do not use any letter more than once.
After you have listened once, replay the recordings. t
A. to make a complaint
B. to deny something
C. to offer assistance
D. to ask for advice
E. to express doubt
F. to ask for permission
G. to explain an action
H. to recommend a new policy