题目内容
Task 5Dear Sir,Much to my regret,I write this letter to complain about your company's bad delivery service.The laptop(Model Number AA/585)which I ordered from your company on Jan.1 arrivedDamageyesterday.I am sorry to report that the laptop has been badly damaged.There was no unusualdamage to the packing case,but when I opened it,I found that the front surface of the machinehad been scratched.Since there is such damage to the laptop,I decide to file a complaint against the deliveryAservice.Would you please let me know whether I should return the laptop to you for areplacement?Or should I take the laptop to your authorized service representative here?I willkeep this laptop until I hear from you.Yours,Peter Smith56.What is Peter Smith's purpose of writing this letter?He writes this letter to complain about the.57.What is the model number of the laptop that Peter Smith ordered from the company?The model number of the laptop is_.58.What did Peter Smith find when he received the laptop?He found that the machine had been.59.What is Peter Smith's demand on the company?He wants to return th product for a replacement or have anthere repair it.60.What will Peter Smith do next?He willuntil he gets a reply from the company.
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