I'm afraid the desk you last week is too large. Could I change it for a smaller one?
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The invoice is dated July 5th. I can give you the order number: ________.
Have you a copy of our ________ there? You ordered 137.5 centimetre desk, didn't you?
This desk is cheaper, it's 179.99 pounds, so that'll be... 162 pounds with your normal _________ discount.
Yes. We'll put the _________through after delivery.