呼叫中心常见的布局方式有矩阵式、旋转木马式和波浪式。
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Lenny wrote this letter to invite Mr Smith to _________.
A. give a lecture
B. attend an annual conference
C. visit Alex Brown
D. give a presentation
Mr Smith is going to share his idea about_______at the conference.
A. e-commerce in Beijing District
B. e-commerce in Shanghai District
C. international e-commerce
D. e-commerce in Asia
Mr Smith will probably fly back to Shanghai at ______.
A. 10:20 am
B. 12:00 pm
C. 2:30 pm
D. 3:10 pm
Lenny wants to know Mr Smith’s requirements for the conference before December 20th, because ______.
A. he only has one week to prepare for the conference.
B. he has to talk with the hotel to prepare the audio-visual equipment needed
C. he has to buy the facilities on e-shop.
D. he has to negotiate with his General Manager
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