The basic duties of the concierge staff are to () and to attend to guests’ special needs which are not provided by the hotel.
A. do housekeeping
B. do bell service
C. make reservation
D. pay the bill
Hotelsgenerallyprovidetowelsforguest use.
A. 对
B. 错
Most Hotels will use enviromentally friendly practices and programs to save water and energy while reducing solid waste.
A. 对
B. 错
Manypersonalitemsareprovided forusebyguests,but they are not for free use.
A. 对
B. 错