超星 - 综合练习（1） - 查题吧

简答题

翻译For some distributors, it is because they do not yet have a website, hard as that is to believe. And for others, it is a trust issue.

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翻译People meet HR during job interviews, exit interviews and usually have several interactions during the employee life cycle (that is what we call the hiring and firing procedure).

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翻译Baidu is often called China’s Google as it is the largest search engine in the country. It also offers many services similar to Google such as Baidu Maps and Baidu Netdisk, a cloud storage service.

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翻译Strive to preserve your relationship with the complaining customer instead of your immediate profit from them.

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翻译The purpose of insurance is to obtain indemnity in the event of any damage or loss, so an insurance policy is also a contract of indemnity, a contract between a party who agrees to accept the risk and a party who seeks protection from the risk.

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翻译It’s said that people don’t buy products or services — they buy emotions and experiences.

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翻译Active listening can sometimes be used to check this out — by repeating what one thinkshe or she has heard, one can confirm that he or she understands the communication accurately.

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翻译As of June 2016, China had approximately 710 million Internet users, indicating an Internet penetration rate of 51.7 percent. This makes China by far the largest online market in the world in terms of users.

简答题

翻译Never make any promises you can’t or won’t keep. Nothing drives customers away faster than getting something less than they expect from a business transaction.

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