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I want to go into e-commerce That depends. you can make a living out of that. we could talk to each client individuallyWilliam: I have this great ambition to start my own small business, as soon as I can.Steven: That's great. What sort of business are you planning?William: It's the Internet. 1.and specialize in teaching Chinese to foreigners.Steven: That's a newbie. I haven’t heard of anyone making a business out of that.William: My mate and I are developing the software for a program that will teach people and easier way to learn.Steven: And you reckon 2.?William: Yes. We have a good marketing plan to target the right people who need to learn Chinese.Steven: How do you plan to set up this business?William: The idea, once we have the software finished, is to offer progressive lessons over the Internet.Steven: What? A sort of one on one system?William: That’s right. With modern technology, using web camera and voice communication, 3.Steven: How many people will you need for teaching the lessons?William: 4. To begin with, we estimate, between the two of us, we could handle about 40 clients a week.

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A. we are all booked up for Flight 802 on that dayB. what about the fareC. I’d like to make a reservation to Boston next weekAgent: Good morning. The United Airlines. What can I do for you?Caller: Yes, 1._______Agent: When do you want to fly?Caller: Monday, September 12.Agent: We have a Flight on Monday. Just a moment please. Let me check whether there’re seats available. I’m sorry 2._Caller: Then, any alternatives?Agent: The next available flight leaves at 9:30 Tuesday morning September 13. Shall I book you a seat?Caller: Er… It is a direct flight, isn’t it?Agent: Yes, it is. You want to go first class or coach?Caller: I prefer first class, 3._______Agent: One way is $ 176.Caller: OK. I will take the 9:30 flight on Tuesday.Agent: A seat on Flight 807 to Boston 9:30 Tuesday morning. Is it all right, sir?Caller: Certainly.

A. Do you have the baggage claim tags?B. I’ve been waiting in the baggage claim area for one hour.C. we are terribly sorry for the inconvenienceTraveler: 1._______, but still can’t find my luggage.Staff: May I know your airline company and the flight number?Traveler: It’s United Airline. The flight number is 311.Staff: 2._?Traveler: They are here.Staff: I am sorry. Your luggage was probably misplaced in Seattle while you transited there.Traveler: What should I do now?Staff: Would you please fill out this form and leave your address and phone number where we can contact you here? We’ll contact you as soon as we can, and deliver them to where you are staying.Traveler: What if my luggage was damaged?Staff: Then, we will give your compensation for it. Again,3._______

A. Of course, my home at Rainbow Bay.B. The first time I went surfing I fell in love.C. But can you tell us something about your family?D. It's such a refreshing place to be.Interviewer: We all know you are an excellent surfer,1._______Interviewee: I was born in January 1988 in Murwillumbah Hospital. My parents are very laid back. They enjoy life and tend to be satisfied with situations. This has rubbed off on me and helps me to always see the bright side of life.Interviewer: When did you begin to love surfing?Interviewee: I’ve always loved the ocean. Its beauty and the way it’s always changing captivates me…also, 2._Interviewer: Why?Interviewee: Because I think the best thing feeling in the world is riding through a glassy, barreling wave with a bikini with a bunch of friends out in the water with you. 3._ I remember following my dad and sister around in the lineup and standing up on my boogie board.Interviewer: What did you feel when you won the world title for the first time?Interviewee: When I won the world title for the first time I felt so light and happy! It happened very quickly.Interviewer: Where are your favorite surfing locations?Interviewee: My favorite surfing locations include a few spots in West Sumatra, Mexico and, 4._______Interviewer: Thank you for the interview.

A. You look so smart in the imperial gownB. in my country purple is associated with being nobleC. We sell all kinds of things used in ancient Chinese Imperial PalacesA: Hello. Can I be of service to you?B: I’m just window shopping.A: You are always welcome. 1._______B: They look very interesting, especially the yellow gowns.A: They are imperial gowns. Ancient Chinese emperors wear them. Yellow is a noble color to Chinese people. The imperial laws forbade the ordinary people to wear yellow.B: Did they? But 2._A: Cultures differ from country to country. Why not try them on?B: How much should I pay you for trying it on?A: Free of charge.B: That’s fine. Is this yellow too bright for me?A: It’s a very bright yellow, but it looks terrific on you.B: Does it? What size is it?A: It’s Size 8.B: But I wear Size 10.A: Here is another gown. It’s Size 10. Try it on. 3._______. Why not take one as a souvenir? It’s cheap. Only 100 yuan.B: That’s a good idea. I’ll take it.