题目内容

家庭对人们消费行为的影响，还表现在家庭周期上。在不同的家庭阶段，顾客对旅游消费或酒店消费会有不同。

A. 对
B. 错

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酒店服务产品不是引发顾客消费行为的诱发因素。

A. 对
B. 错

Task 2 Amy is complaining to a salesman about a computer she bought. Listen to the conversation and fill in the blanks with what you hear.[音频]S: Good morning, madam. Can I help you?A: I'd like to ( 1 ) ___________, please.S: Our Manager is out. Can I help you?A: Last week I bought a computer from your company, but it suddenly broke down when I was working on a contract yesterday. It still ( 2 )_.S: So you are saying that when you turn on the computer, you see nothing?A: Yes. The computer is on, but nothing shows on the screen.S: Sounds like ( 3 ) _.A: How can you say that? There's something wrong with the computer. It's only days old!S: Every computer goes through a strict check before leaving the factory, so it is unlikely to be a quality problem.A: I've always ( 4 ) _, but I'm really upset about this.S: Well, what do you want us to do?A: I want a replacement or a refund.S: I'm sorry that's not our policy. However, we could send it back to the factory( 5 ) _.A: OK. I'll ( 6 )___________ in the next day or two. This is all very inconvenient!

在5天内安排3次不同的考试，若每天至多安排一次考试，排法数为（）。

在5天内安排3次不同的考试，若不限制每天考试的次数，安排方法数为（）。