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It can be particularly frustrating or infuriating when patients appear ungrateful or even resentful for the care they receive. Recognize this source of frustration and remember that you are unlikely a vital part of the patient's support system even if the patient appears ungrateful or aggressive.
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Highly frustrated physicians by difficult patients tended to be older, more likely to practice subspecialty internal medicine, and to experience higher stress.
It needs to be remembered that beneficence is actively doing good, whereas nonmaleficence means active prevention of harm.
Before having the operation, the patient will be asked to indicate that he or she understand the nature of the surgical procedure to be performed and that the patient gives his or her permission for the operation.
Creating a trusting environment by respecting patient privacy encourages the patient to seek care and to be as honest as possible during the course of a health care visit.
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