During the business call, if you are not so sure about the information, you can say the following sentences except__（）
A. “I believe I am right.”
B. “I didn’t catch your name. Would you please spell it”
C. “Could you spell that, please”
D. “I’d like you to repeat that number, please.”
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You can end a business call by using the following expressions except_（）
A. Sorry, I must ring off now. I’ve got a call on the other line
B. I look forward to meeting you/ hearing from you soon
C. I think that’s all, bye then
D. The phone is out of order
When introducing yourself on the phone, you should not say: “____.”（）
A. This is Ken
B. Ken speaking
C. Hello, this is Paul Smith from Sparkle International
D. I am Ken
A meeting minute includes the following elements except__（）
A. the name of the organization
B. the place, date and time of the meeting
C. the name of the person presiding
D. all the details
At the beginning of a business call, you should introduce yourself by_（）
A. saying “Hello, this is xxx from xxx company speaking.”
B. saying “Hello, I am xxx from xxx company speaking. ”
C. waiting to be asked
D. just speaking out your name
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