题目内容

When receiving the email, ______ realize that they are important to the company.

A. sellers
B. workers
C. users

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This contact is part ______the after-sales service.

A. of
B. apart
C. before

This increases the chances that they’ll come ______ to make purchases or will praise their experience with the brand.

A. in
B. out
C. back

After-sale service is______

A. important
B. not important
C. unnecessary

negotiation的中文意思是______

A. 目标
B. 谈判
C. 讨价还价