超星 - U10 - 查题吧

单选题

After-sales services are all processes that come ______ the act of selling itself.

A. after
B. before
C. on

单选题

after-sales service是______

A. 售前服务
B. 售中服务
C. 售后服务

单选题

But despite being essential for customer loyalty, after-sales service is a step that is______ neglected by most entrepreneurs.

A. never
B. seldom
C. often

单选题

since many of them are only concerned about selling a product and thus, end up missing an excellent opportunity of turning customers into recurring ______.

A. sellers
B. buyers
C. workers

单选题

When receiving the email, ______ realize that they are important to the company.

A. sellers
B. workers
C. users

单选题

This contact is part ______the after-sales service.

A. of
B. apart
C. before

单选题

This increases the chances that they’ll come ______ to make purchases or will praise their experience with the brand.

A. in
B. out
C. back

单选题

After-sale service is______

A. important
B. not important
C. unnecessary

单选题

negotiation的中文意思是______

A. 目标
B. 谈判
C. 讨价还价

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