题目内容

After-sales services are all processes that come ______ the act of selling itself.

A. after
B. before
C. on

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after-sales service是______

A. 售前服务
B. 售中服务
C. 售后服务

But despite being essential for customer loyalty, after-sales service is a step that is______ neglected by most entrepreneurs.

A. never
B. seldom
C. often

since many of them are only concerned about selling a product and thus, end up missing an excellent opportunity of turning customers into recurring ______.

A. sellers
B. buyers
C. workers

When receiving the email, ______ realize that they are important to the company.

A. sellers
B. workers
C. users