ThePatient'sCharterofRightspassedin1991andrevisedin1995intheUKdeclaresthat:
A. Thepatientshavetherighttoreceivehealthcareonthebasisofyourclinicalneed,notonyourabilitytopay,yourlifestyleoranyotherfactor;
B. ThepatientshavetherighttoberegisteredwithaGPandbeabletochangeyourGPeasilyandquicklyifyouwantto;
C. ThepatientshavetherighttogetemergencymedicaltreatmentatanytimethroughyourGP,theemergencyambulanceserviceandhospitalaccidentandemergencydepartments;
D. The patients have the right to be referred to a consultant acceptable to you, when your GP thinks it is necessary, and to be referred for a second opinion if you and your GP agree this is desirable.
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ThePatient'sCharterofRightspassedin1991andrevisedin1995intheUKdeclaresthat:
A. Thepatientshavetheright to receive information about the services your GP provides and to see on request a copy of your GP's practice leaflet, which sets out this information;
B. Thepatientshavetherighttoask for a health check if you are between 16 and 74 and have not seen your GP in the last three years;
C. Thepatientshavetherighttobe offered a health check once a year in your GP's surgery, or at your own home if you prefer, if you are 75 or over;
D. Thepatientshavetherighttobe offered a health check when you join a GP practice for the first time.
In1997,PresidentClintoncreatedtheAdvisoryCommissiononConsumerProtectionandQualityoftheHealthCareIndustryandchargeditwithdevelopingapatients'billofrights.Laterthatyear,theAdvisoryCommissionissuedthePatients'BillofRightsandResponsibilities,whichsetoutsevencategoriesofrightsandonesetofresponsibilities:
A. therighttoinformation; therighttochooseone'shealthcareproviders,includingaccesstoqualifiedspecialists;
B. therighttoaccesstoemergencyservices; therighttoparticipateinhealthcaredecisions;
C. therighttocarewithoutdiscrimination; therighttoprivacy;
D. the right to speedy complaint resolution; theresponsibilitytomaintaingoodhealth.
InFlorida'sPatient'sBillofRights&Responsibilities,patients'rightsinclude:
A. ■betreatedwithcourtesyandrespect;■havetheirprivacyprotected;■receiveapromptandreasonableresponsetoquestionsandrequests;
B. ■knowwhoisprovidingmedicalservicesandwhoisresponsibleforhisorhercare;■knowwhatpatientsupportservicesareavailable,includinginterpreterservices;■knowtherulesandregulationsapplyingtopatientconduct;
C. ■receiveinformationaboutdiagnosis,plannedcourseoftreatment,alternatives,risksandprognosis;■refuseanytreatment,exceptasotherwiseprovidedbylaw;■begivenfullinformationandnecessarycounsellingontheavailabilityoffinancialresourcesforpatientcare;■receiveareasonableestimateofthechargesformedicalcarepriortotreatment;
D. ■haveimpartialaccesstomedicaltreatmentoraccommodations,regardlessofrace,nationalorigin,religion,physicalhandicap,orsourceofpayment;■receivetreatmentforanyemergencymedicalconditionthatwilldeterioratefromfailuretoprovidetreatment;■haveaccesstoanymedicaltreatmentthatis,inthejudgementofthepatientandhisorherhealthcarepractitioner,inthepatient'sbestinterests;■knowifmedicaltreatmentisforpurposesofexperimentalresearchandtoconsenttoorrefusetoparticipateinsuchresearch;■expressgrievancesaboutanyviolationofthepatient'srights.
InFlorida'sPatient'sBillofRights&Responsibilities,patients'responsibilitiesinclude:
A. ■givinghealthcareprovidersaccurateandcompleteinformationabouttheirhealth;■reportingunexpectedchangesintheircondition;
B. ■indicatingwhethertheyunderstandacontemplatedcourseofaction;■followingthetreatmentplanrecommendedbythehealthcareprovider;
C. ■keepingappointmentsandnotifyingthehealthcareproviderorhealthcarefacilityifunabletodoso;■assuringpromptpaymentofmedicalbills;
D. ■followinghealthcarefacilityrulesandregulationsaffectingpatientcareandconduct.
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