题目内容

If you ask for someone during a business call, you can use the following expressions except_（）

A. Could I speak to someone in the Sales Department, please
B. Is someboby in
C. Hello, is Jack in the office
D. Please connect me with the Export Department

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If there is something wrong with the phone or telephone line when you make a call, you can use the following expressions except _____（）

A. The phone is in order
B. She has changed her telephone number
C. I’ve tried to get through several times but it’s always engaged
D. Sorry, we were cut off

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We should not say “__” when we answer the phone（）

A. Who is speaking, please
B. Where are you calling from
C. Who are you
D. Who’s that

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If the one you want is not available on the phone, you can take a message by leaving some basic information except__（）

A. the name
B. the company you are from
C. the purpose of the call
D. the company you call

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Which of the following is the best opening for a cover letter（）

A. Dear Sir
B. Dear Madam
C. Dear Friend
Dear Mr. Penistone

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If you ask for someone during a business call, you can use the following expressions except_（）

A. Could I speak to someone in the Sales Department, please B. Is someboby in C. Hello, is Jack in the office D. Please connect me with the Export Department

If there is something wrong with the phone or telephone line when you make a call, you can use the following expressions except _____（）

We should not say “__” when we answer the phone（）

If the one you want is not available on the phone, you can take a message by leaving some basic information except__（）

Which of the following is the best opening for a cover letter（）

A. Could I speak to someone in the Sales Department, please
B. Is someboby in
C. Hello, is Jack in the office
D. Please connect me with the Export Department