12.______________involvescreatingnewproducts,processes,orservicesthatreturnvaluetotheorganization.
A. Startupculture
B. Creativity
C. Invention
D. Innovation
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13.WhichofthefollowingistheprotocoloftheInternet?
A. URL
B. HTML
C. TCP/IP
D. ARPA
14.Accordingtothevaluechainmodel,whichofthefollowingisasupportactivity?
A. technologydevelopment
B. marketingandsales
C. inboundlogistics
D. operationsandmanufacturing
15.Othertermsthatcanbeusedtorepresenttheknowledgesocietyinclude______________.
A. theneweconomy
B. thenetworkera
C. thedigitalworld
D. alloftheabove
Match the terms. Write the letter of the correct definition in the space provided beside the term.(2 marks for each blank, 20 marks total)